FAQs

  • Services for clients running late will be adapted to fit the remaining appointment time without adjustment to pricing. Clients arriving more than 15 minutes late will forfeit their appointment and Cancellation Fees will apply.

  • In order to provide the best possible scheduling options to all guests, 24 hours advance notice is required should you need to cancel or reschedule your appointment. Rescheduling or cancelling an appointment with less than 24 hour notice will result in a Cancellation Fee equal to approximately 25% of the service price.

  • Failing to arrive to a scheduled appointment, will result in a fee equal to approximately 50% of the service price booked in order to reschedule.

    2 or more no show appointments will no longer be rebooked.

    Please only book appointments you are sure to attend.

  • I strive to offer my guests the highest level of satisfaction. If you are having challenges with your service, let me know within 7 days of your visit and I’m happy to correct the issue with no additional charge.

  • Only guests receiving services may be allowed into the salon. A child or person with special needs who is receiving services may be accompanied by one parent, guardian, or caretaker.